Choosing Us

Our work is guided by our values

They’re what we bring to every client relationship, and the promise we adhere to every day. When you work with us, you can expect:

Responsiveness

Proactive communication and rapid response is vital in our industry. That’s why we’re available 24/7. When you need us, you can reach us either through your dedicated ops manager or our in-house Dispatch Center. 

Quality

Your site deserves top-tier officers. That’s why ours go through background checks, receive thorough training, and are licensed as required by Washington State regulations.

Local Support

Because we’re based throughout Washington State, we know our cities and districts better than other providers. We have the corporate strength to handle any assignment – big or small – but the regional know-how to fully understand your needs.

Stability

Because of our professional integrity and supportive atmosphere, we’ve created a cohesive corporate culture that enjoys a high average employee tenure. With more than 450 licensed and trained officers throughout Washington State, we can fulfill any security requirements at a moment’s notice.

Monitor

  • Daily Activity
  • Incident Reports
  • Guard Inspections
  • Merit Bonuses
  • Training Improvements

Plan

  • Identify Client Needs
  • Prepare/Amend Post Orders
  • Analyze Recruitment Needs

Support

  • Recruit Staff
  • Onboarding
  • Training
  • Scheduling
  • HR & Payroll

Execute

  • Issue Post Orders
  • Daily Briefing & Training
  • Facility Patrols
  • Supervisor Inspections

Results driven by innovation

To ensure we deliver services that meet your standards, Pacific Security uses StaffR, a real-time guard management and response system, which includes well-indexed, site-specific written instructions known as “post orders” for your site’s on-duty officers.

Pacific Security also uses Celayix, a time, attendance, and scheduling platform, which includes features such as GPS geofencing, instant access for employees to see their shift schedules and changes, and the ability to assign specific requirements, such as approved WATCH reports and COVID vaccinations, to sites as needed. This system also ensures accurate payroll and billing.